Shipping:

• Processing Time: 1-3 business days, excluding weekends and holidays.
• Domestic Shipping (USA): Expedited (3-5 days) at $10.95; Standard (rates vary, free over $49.98).
• International Shipping (Canada): Economy (6-10 days, free over $49.99); Standard (rates vary).

Returns & Exchanges:

• 30-day return policy; extended to 60 days during holidays.
• Returns/Exchanges start here.
• No refunds for connectivity issues due to incorrect sticker installation.
• Opened/used products cannot be returned due to health requirements.
• No handling fees for exchanges or store credit.

Warranty:

• 60-day warranty on peeling/lifting stickers.
• Earbud stickers expected to last 3-6 months; automatic discounted replenishment recommended.
• For defective items, email order number and picture to info@waveblock.com for a replacement.

For detailed policies, contact us at info@waveblock.com.

Contacting Support:

• For any queries, concerns, or support needs, email us at info@waveblock.com. Our team is dedicated to providing timely and helpful responses.

Product Support:

• For installation guides, troubleshooting, and product usage tips, visit our installation page for step-by-step videos.

Order and Shipping Support:

• For tracking your order, use the tracking number provided in your shipping confirmation email.

Returns and Warranty Support:

• Issues with your order or need to process a return? We're committed to a hassle-free experience. For returns, warranty claims, or exchanges, please click here.

FAQs:

• For quick answers to common questions, check out our FAQ page.

We're here to ensure your experience with WaveBlock™ is exceptional. Reach out to us anytime for support!