Privacy policy

Last updated: October 7, 2025

Privacy Policy Overview

This Privacy Policy describes how WaveBlock (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.waveblock.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information from you in various ways depending on how you interact with our Site and Services.

Information We Collect Directly from You

Contact details: Name, address, phone number, and email.
Order information: Billing/shipping address, payment confirmation, and contact details.
Account information: Username, password, and security details.
Customer support information: Any details you provide when contacting us.

Information We Collect About Your Usage

We may collect certain data about your interaction with the Site (“Usage Data”), including device information, browser details, network connection data, IP address, and behavior on the Site. We use cookies and tracking technologies (”Cookies”) to collect this information.

Information We Obtain from Third Parties

Third-party service providers, such as Shopify, to process payments and fulfill orders.
Marketing and advertising partners for analytics and personalized ads.
Other partners that use online tracking technologies such as pixels, web beacons, and cookies.
We may also receive personally identifiable information (PII) from third parties, including marketing partners or service providers, to help us deliver and improve our products, services, and customer experience.

How We Use Your Personal Information

Providing Services: Processing orders, managing accounts, and shipping products.
Marketing and Advertising: Sending promotions, targeted ads, and product updates.
Security and Fraud Prevention: Detecting, investigating, and preventing fraudulent activities.
Customer Support and Service Improvements: Enhancing your experience and responding to inquiries.

Cookies and Tracking Technologies

We use Cookies to enhance the functionality of our Site.

WaveBlock uses cookies for marketing, sales, and analytics purposes.
We also work with third-party vendors who may use cookies to provide services to you, including analytics, ad targeting, and shopping cart functionality.
These technologies help us understand how you interact with our Site, improve user experience, and deliver relevant advertisements.

Most browsers accept Cookies by default, but you can manage them in your browser settings. Blocking Cookies may affect certain functionalities of the Site.

How We Share Your Personal Information

With service providers: Payment processors, fulfillment partners, and IT management services.
With marketing partners: To deliver personalized ads and recommendations.
With affiliates: For internal administrative purposes.
Legal reasons: To comply with legal requirements or protect our rights.

User-Generated Content

If you submit product reviews or other public content, it may be accessible by others. We are not responsible for any information you voluntarily disclose in public spaces.

Third-Party Links

Our Site may contain links to third-party websites. We encourage you to review their privacy policies, as we are not responsible for their data practices.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16 years of age. If you believe a child has provided us with personal data, please contact us for removal.

Data Security and Retention

We take steps to protect your data but cannot guarantee absolute security. The duration we retain your information depends on legal and operational requirements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing or requesting a copy of the data we hold.
Requesting deletion or correction of your data.
Managing your communication preferences (e.g., opting out of marketing emails).

You can manage preferences or submit a request by contacting us at WaveBlock Support.

Opting Out of Personalized Ads

To opt out of targeted advertising, visit Shopify’s Privacy Portal.

Complaints

If you have concerns about how we process your data, you can contact us at WaveBlock Support.

International Users

If we transfer your personal information outside of your country, we will rely on recognized data transfer mechanisms.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@waveblock.com