Order Processing: All orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Estimates:

• Standard Shipping (Includes Insurance & Tracking) – Orders $100.00 and up: FREE
• Standard Shipping (Includes Insurance & Tracking) – Orders under $100.00: $5.99
• Expedited Shipping (3-5 Day Processing): $11.00

International Shipping:

• We currently ship to Canada.
• Economy International (6-10 Business Days) – Orders $100.00 and up: FREE
• Standard International Shipping – Orders under $100.00: $11.00
• We do not ship outside of Canada and the United States at this time.
• We do not offer returns for international orders.

For full details, visit our Shipping Policy.

If you’re not satisfied with your purchase or ordered the wrong product, we’re here to help!

• Returns and exchanges are accepted within 30 days of purchase.
• Opened or used products cannot be returned due to health requirements.
• During the holiday season, the return period is extended to 60 days.
• No handling fees apply to exchanges or store credit.
• We do not offer returns for international orders.

To start a return or exchange, visit our Returns Portal.

For full details, visit our Refund Policy.

WaveBlock™ offers a 60-day warranty on peeling and lifting stickers.

• We recommend using a case or cover on devices like phones, MacBooks, and iPads to extend sticker life.
• Earbud stickers last an average of 3-6 months, depending on daily use, exposure, and skin contact.
• To ensure continuous EMF protection, we offer an automatic replenishment plan at 3 months for heavy users and 6 months for average users.
• If you believe your product is defective, send your order number and a photo of the item for evaluation to WaveBlock Support. If approved, a replacement will be shipped.

For full details, visit our Shipping Policy.

Contacting Support:

• For any queries, concerns, or support needs, email us at info@waveblock.com. Our team is dedicated to providing timely and helpful responses.

Product Support:

• For installation guides, troubleshooting, and product usage tips, visit our installation page for step-by-step videos.

Order and Shipping Support:

• For tracking your order, use the tracking number provided in your shipping confirmation email.

Returns and Warranty Support:

• Issues with your order or need to process a return? We're committed to a hassle-free experience. For returns, warranty claims, or exchanges, please click here.

FAQs:

• For quick answers to common questions, check out our FAQ page.

We're here to ensure your experience with WaveBlock™ is exceptional. Reach out to us anytime for support!